Important notice
regarding overseas
delivery

・Import taxes etc. may be incurred due to regulations of importing country. Please acknowledge that in this event, the import tax incurred will be born by the recipient.

・The delivery schedule is subject to change depending on the situation in the country or region, holidays, customs clearance status, air freight delays, the weather and climate etc. We ask for your understanding that even if deliveries are delayed due to any of these conditions, our company assumes no responsibility whatsoever.

・Should by any chance the products become lost or damaged after they leave Japan, we will carry out procedures based on the investigative report from the postal agency of the locality, therefore please understand that it is possible that it will take a little time.

・To customers who request us to ship to Singapore or China
Depending on your orders, please kindly be advised that you are going to receive an estimate separately according to the regulations of each country.

・To customers who want to order our products less than JPY 5,000 (excluding tax) in total
Due to the functionality of the system that our site uses, we are unable to accept orders under JPY 5,000 (excluding tax) in total.
We apologize to our customers who want to order less than JPY 5,000 (excluding tax), but kindly email us your order with your delivery address and preferred shipment method (EMS or SAL) from here. We will reply to you with an estimate which includes the shipping fees.
We are working hard to restructure the system in order to satisfy our customers as early as possible. We truly apologize for the inconvenience that we might cause you, but we would appreciate your kind understanding.

Important notice
regarding domestic
delivery within Japan

・Please specify date and time of the delivery. If nothing is specified, the delivery will be made within 1 week from the date of order.

・If the delivery is to the hotel you are staying in, please make sure to specify the date and time at least one day before your checkout date.

・If you cannot select the date and time that you want, please complete the order after entering your desired delivery date and time in the order comment box at the lower portion of the screen. We will contact you whether we can ship at the desired date and time via email later.

・Depending on the timing of the order, delivery may not be made on your desired date and time. If that is the case, we will inform you in a separate email.

・Delivery may not be done on date and time you specified due to traffic conditions or inclement weather.

・All prices exclude tax. For orders delivered to Japan or orders made at Japan stores, extra 8% Japan consumption tax will be charged.

・To customers who want to order our products less than JPY 5,400 (including tax) in total
Due to the functionality of the system that our site uses, we are unable to accept orders under JPY 5,400 (including tax) in total.
We apologize to our customers who want to order less than JPY 5,400 (including tax), but kindly email us your order with your delivery address and preferred delivery date from here. We will reply to you with an estimate which includes the shipping fees.
We are working hard to restructure the system in order to satisfy our customers as early as possible. We truly apologize for the inconvenience that we might cause you, but we would appreciate your kind understanding.

Click here if you would like to receive your order in Japan!

We can deliver orders to hotels in Japan!
Please click here to make an inquiry.

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News

>New campaigns have begun! Campaign Period: June 13, 2018 ~ 31 August, 2018

>First Store in Taiwan Opened!

Overseas sales events information

Here's the latest sales
events information.
*Please be aware that
the schedules may be changed.