Privacy Policy

Customer Support Team

Sugi Bee Garden Co.,Ltd. ("Sugi Bee Garden") is committed to safeguarding your privacy online. In general, Sugi Bee Garden does not intentionally disclose individually identifiable personal information about our users to any third party without receiving the users’ consent.

This Privacy Policy governs the manner in which Sugi Bee Garden collects, uses, maintains and discloses information collected from users (each, a "User") of the Sugi Bee Garden shopping website ("Service").

Personal identification information

Sugi Bee Garden may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users use the Service, register on the Service, and in connection with other activities, features, or resources we make available on our Service. Users may be asked for, as appropriate, name, address, email address, date of birth, gender, mailing zip code, phone number. In addition, Sugi Bee Garden may request certain User financial information (“Financial Information”) such as credit card information. Users may, however, use part of the Service anonymously. Sugi Bee Garden will collect personal identification information from Users only if they voluntarily submit such information to Sugi Bee Garden. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Service related activities. Users may at all times confirm, correct, add, or delete personal information voluntarily submitted to Sugi Bee Garden on the Sugi Bee Garden website.

Non-personal identification information

Sugi Bee Garden may collect non-personal identification information about Users whenever they interact with the Service. Non-personal identification information may include the browser name, the type of device and technical information about Users means of connection to our Site, such as the operating system and the Internet Service Providers (ISPs) utilized and other similar information.

Use of Cookies

The Service may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert User when cookies are being sent. If they do so, note that some parts of the Service may not function properly.

How Sugi Bee Garden uses collected information

Sugi Bee Garden may collect and use Users personal information for the following purposes:

To carry out transactions

Sugi Bee Garden will use information Users provide as necessary to carry out transactions with the User, including without limitation shipping goods, providing services, or settling payments. Sugi Bee Garden may provide User information to service providers, such as merchants, carriers, or payment gateway companies, solely for the purposes of completing the transaction.

To advertise and promote Sugi Bee Garden’s business

Sugi Bee Garden may use User information to contact User through several media including without limitation e-mail magazines, post, or phone, as allowed by law, providing information about the Services or the services of our merchants. Sugi Bee Garden may use User information such as gender, geography, or browsing and shopping history to personalize such Service information.

To improve customer service

Users Information allows Sugi Bee Garden to respond to User customer service requests and support User needs more efficiently.

To personalize and customize the user experience

Sugi Bee Garden collects User information in order to understand how Users use the services and resources provided on the Service. Sugi Bee Garden may provide this information as aggregated statistical data to merchants and advertisers so that product offerings can be continually tailored to meet User needs.

To contact Users following inquiries

Sugi Bee Garden may use the information provided to respond to inquiries, questions, and/or other requests from that User.

How Sugi Bee Garden protects User information

Sugi Bee Garden adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User’s personal information, username, password, transaction information and data stored through the Service.

Sharing User personal information

Sugi Bee Garden does not sell, trade, or rent Users personal identification information to others without the consent of users. Sugi Bee Garden may share User personal identification information to third parties including Sugi Bee Garden’s affiliates abroad to complete transactions, for account management purposes, for marketing purposes, or to fulfill a legal requirement or request if Sugi Bee Garden believes that such action is necessary. Any affiliates to whom personal information is shared shall assume all responsibility for their use of such personal information.

Changes to this privacy policy

Sugi Bee Garden has the discretion to update this privacy policy at any time. When Sugi Bee Garden does this, Sugi Bee Garden will post a notification on the website and revise the updated date at the bottom of this page. Sugi Bee Garden encourages Users to frequently check this page for any changes to stay informed about how Sugi Bee Garden is helping to protect the personal information Sugi Bee Garden collects. User acknowledges and agrees that it is User’s responsibility to review this privacy policy periodically and become aware of modifications.

User’s acceptance of these terms

By using this Site, User signifies User’s acceptance of this policy. If User does not agree to this policy, please do not use the Service. User’s continued use of the Service following the posting of changes to this policy will be deemed User’s acceptance of those changes.

Contacting Sugi Bee Garden

If Users have any questions about this Privacy Policy, the practices of this service, or User’s dealings with this site, please contact Sugi Bee Garden at:

Sugi Bee Garden CO., LTD.
571-15, Mitsugumachi, Kita-ku Kumamoto-shi,
Kumamoto, 861-5535, Japan

Tel: +81-96-245-5538